🍒 Bring back Total Rewards!!!!! - Review of JACK Cleveland Casino, Cleveland, OH - Tripadvisor

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Quick View. Don't waste your money. Please remember that as a member of ClubJACK you are earning points 15x faster than any other loyalty program in the state. We might have been there an hour and lost enough to give up. English 7, Chinese Trad. If you are used to churning and earning then you will be disappointed. Dealers are fun but comps are lacking. The casino was nice looking and if we had time would've liked to play some table games. ClubJACK rewards our guests based on loyalty with consistent visits. She said she was going to talk to someone and would call me back in a few days. We wish we could've seen you sooner! Why in the world did I not qualify. NOT Happy. We stopped in to play some slots before going out to eat. Hi Alfred. Review Highlights. When I went to apply for my Jack Card, I was told that I was not going to receive match play and t-shirt because I was a member of the total Rewards program before and even though I was "new" to Jack, I got nothing in return. Spanish 6. French 4. I live in Cleveland and frequently go to both of Jacks locations. Bring back Total Rewards!!!!! Excellent 2, Very good 2, Average 1, Poor Terrible Traveler type. Reviewed March 9, Reviewed February 24, Date of experience: November Report response as inappropriate Thank you. Our VIP Services team can take a look into your account and further research the issues.

Jack Cleveland Casino needs some updates to compete with other casino nearby. My sisters and I were so excited to go and booked right away. Hidden sights and stops of Cleveland.

Tremont Guided Food Tour with Tasting. There was four of us and never had a waitress come over for drink orders. For more information, please visit our Parking Rates webpage. Good- VIP services were very nice and helpful, destinations were fabulous.

I was told it is based on your points from the previous month and since I did not use enough Jack points I did casino law qualify. Bad- the fine print related to additional expenses was not explained well.

I feel that this organization does not care about their players and their rewards program does not compare to Total Jack casino rewards card. Depending on your card level you would've seen multiple communications about the change via direct mail, email, our website, signage across the city and on our Social Media outlets.

Unfortunately, we are a few months away from our first year anniversary. Filter jack casino rewards card.

Italian 3. See all 7, reviews. It's your standard money suck appropriately apportioned. Language All languages. The parking at this This was a smart idea, to convert a classic old department store that had long been closed to a When it was Total Rewards it was professionally managed.

Jack casino rewards card in to get trip updates and message other travelers. I doubt if I will ever go back there again. As a Seven Stars player with Total rewards i was automatically made K status. However i must have played enough to have a C status this year.

Small set up but tucked into the area nicely. I was jack casino rewards card for the promotion. Hi Ken. You are responsible for the Port taxes and fees, gratuity, and a When I got please click for source home I was wondering why I did continue reading receive any more promotions.

More Info. But now that they are not connected, it just seems different. I would go twice a week because the perks were amazing.

I sent a email in November and a host called me back. This becomes challenging when there are other events downtown that attract people to our centrally located garage. We would like to look into your account further for you and get you in click with our Casino Marketing Director.

We hope to see you and your party again soon! Please visit our ClubJACK website to learn about all the benefits and how you earn points 15x faster than any other loyalty program in the state.

The jack casino rewards card at the gate was super and waived the fee since it was our first visit and didn't know. We try to inform our guests with signage in and outside of the casino and on our website and Social Media outlets.

We regret to hear your recent experience. More languages. All languages. We regret to hear about your recent experience. The offers were less then desirable and did not give me any incentive to drive an hour to play. I was able to take advantage of the "Free Cruise" promotions.

We appreciate your input. Rock and Roll Hall of Fame Admission, in Ohio City Food Tour. Hi Linda! Hello, We apologize for the confusion on the parking fee. Thank you for providing valuable feedback. I had great hosts who would go above and beyond.

Hi Vikki vance casino attack I have not been back. No calls, no response, nothing. So it was well worth it for me to play at the old casino because it built up points for my trips to Vegas.

Traveler rating. Time of year. Reviews 7, Write a review. Once you claimed, we not only matched your Total Rewards points, but we doubled them.

We appreciate your feedback and will forward it along jack casino rewards card our Leadership Team for further review. Message from Tripadvisor: Temporarily closed. For existing members, your Total Rewards jack casino rewards card transferred over to our JACK system and you had six months to claim.

Japanese 2.

I spent over 3, of my own money on a free cruise and I get penalized and dropped from a high C, to a A.